COVID-19 Operational Update

Kees de Koning
Publish date

Following the additional measures announced by the Government of the Netherlands on 15 March 2020 to halt the spread of the coronavirus (COVID-19), I wanted to take the opportunity to confirm that the business and operations at VI Company continue to function as normal, while our Business Continuity Plan was triggered.

Last Thursday, March 13th, our Business Continuity Plan was triggered. I would like to inform you about the next step VI Company is taking, which are in line with the additional measures announced by the Government of the Netherlands on 15 March 2020. The primary focus of our Business Continuity Plan is to ensure the health and well-being of our employees as well as ensuring uninterrupted services of VI Company. This is what you and as well financial regulators expect from us. The business continuity plan has been implemented smoothly.

Updated measures
Colleagues will all be working from home as of Monday, March 16th until further notice.

Communicating with us
All the regular communication channels will work as always. However, when you are working with your development team: The advised way of communication is Slack, and Microsoft Teams to meet by video. Project leads will discuss the best possible way of communication that is compatible with your organization security policies.

Will this affect our cooperation?
Our organization is from the ground up, completely prepared for a full off-site continuity of our development, maintenance and hosting activities. The day-to-day activities will remain up to the high standards clients (and the regulators) expect from us. However, we will bridge the gap that physical communication creates, by communicating more intensively by other communication methods.

Security and availability monitoring
We are aware that these times require additional security measures as well as high availability while the markets experience extreme volatility. You can expect from us that we will do so, while keeping your software and applications secure & available.

VI Company remains in close contact with the relevant local and international authorities and is carefully tracking the development of the coronavirus (COVID-19) outbreak.

We would like to inform you that some of the financial regulators require an overview of measures taken by your suppliers. If you have a standard format or questionnaire for us to fill in; please share these with us and we will supply the information in the format as requested.

Kind Regards,

Kees de Koning

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