Dit project heeft een gesloten domein.
- Close collaboration, while working towards the spot on the horizon.
- Provide elaborate insights on existing processes and systems.
- Advice in the creation of a vision on the desired future situation.
- Identify gaps in the vision, and defined milestones in how to achieve to vision.
TCX acts as a price-maker in currencies and maturities not covered by commercial banks or other providers, notably where there are no offshore hedge markets, no long-term hedging products, or (in extreme cases) no hedge markets at all.
TCX’s activity has gradually increased and currently spans over 70 currencies in Sub-Saharan Africa, Eastern Europe, and Central Asia, the Middle East & North Africa, Asia, and Latin America. TCX has ambitious plans for the future. To help prepare for that future, TCX asked VI Company to help identify what steps needed to be taken with their IT-landscape to support that ambition.
With our knowledge and expertise in online solutions for Capital and Financial Markets, we immediately were enthusiastic to help TCX by setting up a project that required a lot of intimate and intensive collaboration.
We suggested a Discovery Phase by our consultancy team to TCX. In a Discovery Phase, our consultancy team works in close collaboration with our clients to identify learnings and areas for improvement. Which is then captured in a roadmap…
The first part of the Discovery Phase consisted of identifying the “As-Is” (IST) situation. After all, for us to advise on an envisioned future situation, we first need to understand the rationale about how TCX came to the existing situation. During a series of extensive remote interviews and workshops, with the members of TCX, we gained and provided valuable insights into TCX’s operations.
“The VI Company team was a pleasure to work with and the speed with which they mastered the details was impressive. Their approach was flexible, efficient, and pandemic proof. The results are insightful and the Deliverables Hub is a valuable asset for TCX.”
Person at TCX
Besides learning about vital processes and existing IT-systems, we also informed about how existing processes and supportive tools are experienced and thought of ways of improving them. All information was validated with the participants, after which we concluded the as-is situation…
The second part of the Discovery Phase was to describe “To-Be” (SOLL) situation. We used the renewed strategic vision of the TCX board, in the form of leading principles, to provide us with additional directions for the to-be situation. The leading principles covered multiple areas, of course concerning IT, but also areas like the effect on daily operations and TCX’ risk framework. By applying our “Follow the data”-philosophy, monitoring the effect of every data-related change on procedures and processes, we gradually shaped TCX’s future IT-landscapes.
Before concluding our analysis, the remaining step was to identify the gap between the current and desired situation. To achieve this, we defined, plotted, and prioritized milestones onto a roadmap…
Along the course of our extensive collaboration, we held many workshops and meetings with TCX and their most important service providers. The outcomes of these sessions were processed into dozens of products such as reports, process flows, requirements lists and matrices to keep track of relevant observations.An example of a process workflow for a fictional financial service provider, elaborating the actions, actors and systems involved in a generic order process.
We shared our products with TCX using our Deliverables Hub. This is a secure and dedicated online environment, developed by VI Company, which we use to share the results of our consultancy work with clients. Employees of TCX and VI Company can login and find all the information and deliverables related to and created during the project.A screenshot of the homepage of the TCX Deliverables Hub, as was published at the end of the project.
Using the results and the roadmap, TCX will start planning the implementation of the actions we identified as necessary to adapt their existing processes and systems to their future vision. This will enable TCX to keep growing in the future, facilitated by a scalable and efficient IT landscape.